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Resources

INFOGRAPHICS

Below you will find some useful, comprehensive and clear infographics that will assist you to make sense of the sometimes confusing export and import process.

Air Freight Customs Clearance explained

Sea Freight LCL Customs Clearance explained

Sea Freight FCL Customs Clearance explained

Importing to Australia ebook

 GET YOUR FREE IMPORTING TO AUSTRALIA EBOOK!

To help you understand the Australian import process we have compiled a handy ebook explaining Australian procedures and requirements. This must have guide to getting your goods to Australia covers all types of freight and includes links to required forms and videos to better explain the process.

OUR EXPERT CUSTOMS CLEARANCE TEAM CAN ASSIST IN MOVING YOUR GOODS FROM ANYWHERE IN SOUTH AFRICA, LIKE JOHANNESBURG OR DURBAN, TO AUSTRALIA

HOW DOES EXPORTING FROM SOUTH AFRICA TO AUSTRALIA WORK?

CUSTOMS CLEARANCE FAQS

WHAT ARE CUSTOMS BROKERS?

Customs brokers are licensed by the Australian Border Force (ABF). A customs broker customs clears most things that enter and or exit Australia.

WHAT DO CUSTOMS BROKERS DO?

Customs brokers perform a wide range of tasks, which vary depending on each client’s industry and type of shipment; each member of our team can process customs entries for various commodities that may enter Australia.

After receiving the initial information and shipping documents from you, we will then –

  • Be in touch with the relevant airline or shipping line to confirm the estimated day of arrival
  • Pay the necessary charges to the airline terminal or shipping line on your behalf
  • Pay the Australian Border Force any duties and or GST charges
    Submit documents to Quarantine
  • Be present for when examinations or inspections are called for on behalf of Customs or Quarantine
  • Organise the collection and delivery of your goods from the airline terminal or wharf
  • Retain your file for a minimum period of five (5) years
IS A CUSTOMS BROKER REALLY NECESSARY?

Your customs broker is a highly experienced individual who ensures that your cargo is customs cleared by Customs and Quarantine before storage costs start to accrue. Airline terminals provide 24 hours free storage and the wharf provides three (3) days before storage commences. As customs clearance experts, we customs clear cargo 7 days a week and receive immediate responses electronically from both Customs and Quarantine.

HOW MUCH DOES A CUSTOMS BROKER COST?

The cost of customs clearing your import in Australia will vary depending upon the commodity and the time involved. However, we always provide you with a detailed quote before beginning any work so that you are fully aware of all costs related to your import and customs clearance.

CAN YOU TELL ME WHAT ARE THE IMPORT DUTY AND GST RATES?

Please get in touch by explaining the items that you wish to export to Australia and include any technical data sheets, we will explore the matter and notify you of the duty and GST rates relevant to your situation. Please note that if the information is highly technical a fee may need to be charged.

ARE THERE ANY EXTRA SAVINGS IF MY PRODUCTS WILL STAY IN AUSTRALIA FOR LESS THAN 12 MONTHS?

Temporary goods may be eligible for special treatment but please get in touch with us to find out more.

WHY DOES MY SEA FREIGHT SHIPMENT NEED A PACKING DECLARATION?

The Department of Agriculture and Water Resources (DAWR) requires the packer or supplier of the sea freight goods to complete a packing declaration for all sea freight shipments. This document is vital as it can save you hefty inspection fees and delays.

WHO CHARGES THE PORT CHARGES FOR SEA FREIGHT SHIPMENTS?

The shipping company that transports your cargo from South Africa to Australia will charge you for the Australian port fees before the goods arrive. We always do our best to make sure that you are aware of all possible fees and charges.

I HAVE A SMALL AMOUNT TO IMPORT BY SEA FREIGHT… WHAT DO I NEED TO KNOW?

Platinum Freight has an easy to follow guide for Sea Freight FCL clearances located at the top of this page.

WHAT ARE THE REQUIREMENTS FOR IMPORTING FOOD OR DRINK TO AUSTRALIA?

Importing food or drink South Africa into Australia is a complex issue. First, you must ensure that the goods meet all of the regulations in accordance with the Australian Border Force and DAWR as well as the Australian Food Standards.

At Platinum Freight ® we have assisted many clients to import their food and beverages from South Africa into Australia; we know how to address all of the unique concerns.

The minimum requirements for labelling on all food and drink imports are as follows –

  • All wording must be written in English, including the ingredients list
  • The label must include your name or business name and your business address
  • The label must show the expiry date / batch number / lot code
  • The label must state the country of manufacture